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Basic Information
구매방법

PRICE 주문 전 확인해주세요
CODE P00000DQ



개인결제창을 통한 결제 시 네이버 마일리지 적립 및 사용이 가능합니다.

Product Option
상품 목록
Name Quantity Price
구매방법 수량증가 수량감소 주문 전 확인해주세요 (  0)
TOTAL : 0
  • INSTRUCTION
  • DELIVERY
      Please take into consideration that some products may take additional time for delivery and processing.
      Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

      - Customs and Duties

      The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
  • EXCHANGE
      1. Requirements:

      Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

      1) An item is eligible for cancellation if:
      -you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Queued for Shipment” status, please contact our customer service center) or
      -the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
      -the ordered item is out of stock.

      2) We accept return(s) if:

      -you receive a product different from your order; or

      -you receive a defective product.

      **Return Instructions

      (1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

      (2) A customer service representative will be in contact to assist you by email or phone.

      (3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

      *Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

      *Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

      *Please include all contents of the original package and free gifts (if applicable) in your return packaging.

      * Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

      3) We do not accept return(s) if:

      -you are returning the items just because you changed your mind (on size, color, etc.)
      -you are returning shoes, bags, or any other accessories
      -the products are damaged due to your mishandling
      -your return request is not approved by our staff

      The following items are not considered defective:

      * Items that are originally manufactured without tags or labels
      * Items with creases that may have been made while shipping
      * Items with unsatisfactory/incomplete finish due to mass production

      4) If there is a missing item from your order:

      *Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
      *Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.

      Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.



안녕하세요!


김윤옥입니다.

*^^*

인형의 주문 방법입니다.



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*아래의 내용을 게시판 밑의 상품Q&A비밀글(비밀글 설정에 비밀글체크!)로 남겨주시거나 이메일(the_phantom@naver.com)로 보내주세요.
  (이메일은 연락이 늦을 수 있습니다. 양해바랍니다. ^^;)



-인형이름 :

-주문자성함 :

-배송받을주소 :

-휴대폰번호 :


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*국내해외배송가능합니다.
(국내 배송은 무료이며, 해외배송의 경우는 배송비가 청구됩니다. 자세한사항은 문의글을 남겨주세요!)


*인형의 배송은 기본적으로 우체국택배를 이용합니다.


*비밀글의 답글이나 이메일의 답글을 확인하시고,
인형의 금액을 아래의 은행계좌로 입금해 주세요.

국민은행 : 458302-01-186810

예금주 : 김윤옥


*입금이 확인되면 택배로 발송해 드리며, 송장번호를 휴대폰으로 알려드립니다.


*인형을 받으시고 확인해주세요.


*환불은 창작인형의 판매 특성상 불가합니다.





감사합니다.
*^^*






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